A local team built around print shop needs
DTGrip is based in Crown Mines, Johannesburg, with next-day courier delivery to print shops nationwide. The team understands what local decorators deal with every day: power interruptions, urgent rework, fabric changes, and tight production windows before market dates, school events or corporate launches.
We work with shops in Sandton, Randburg, Midrand, Pretoria East, Centurion, the East Rand and Durban, and we keep the focus on tools and support that hold up in real production. Not fancy talk, just practical help that makes a press run cleaner and more predictable.
- Platen installation and setup advice
- Hoop matching for different garment sizes
- Pretreat workflow checks for better consistency
- Sample testing for new fabric types
Thabo Mokoena keeps the business pointed at the shop floor
Thabo Mokoena, Managing Director, has guided DTGrip since 2011 with a steady focus on what print businesses actually need. He spends a lot of time listening to shop owners, then shaping the product range and support around those needs. If a customer is scaling up from a small setup to longer runs, Thabo is usually the one asking the right questions about throughput, space and operator flow.
He is also the person behind many of the planning conversations for new shops and production expansion, especially when a team is trying to get more output without adding chaos. His approach is simple: buy for the job, fit it to the floor, and keep the process repeatable.
- New shop planning
- Production scaling
- Seasonal reconfiguration
Operations and workshop support that keeps orders moving
Ayesha Naidoo manages operations, making sure orders move from enquiry to dispatch without avoidable delays. She keeps an eye on stock flow, customer follow-up and coordination with courier timelines, which matters when a shop in Pretoria or Durban needs a part by tomorrow morning. Her strength is keeping the admin side tidy so the technical side can do its work.
Johan Smit is the workshop technician who checks, prepares and assembles equipment before it leaves Crown Mines. He is hands-on with platen installation checks, fitment adjustments and rework when a setup needs another look. Johan is the kind of tech who notices a small issue early, which saves time later and helps the customer avoid downtime.
- Order coordination with courier dispatch
- Workshop preparation and fitment checks
- Support for urgent replacement needs
Technical guidance for cleaner prints and fewer reworks
Sipho Dlamini leads technical support and is often the first call when a printer is chasing alignment, consistency or better pretreat results. He works through platen placement, height differences, garment positioning and operator habits that affect the final print. On busy days he helps shops sort out the small things that slow production, like misreads on size set-ups or uneven pretreat coverage.
Lerato Molefe handles sales and client guidance, but her real value is in matching a shop to the right solution for the work they do. She speaks to fashion labels, promo printers and custom apparel teams who need practical advice before they commit to a setup. Lerato keeps the conversation grounded in quantities, garment types and daily output, not guesswork.
- Print alignment help
- Remote troubleshooting
- Workflow review for better repeatability
Training and on-site support for real production conditions
Zanele Khumalo coordinates training and helps operators get comfortable with the full process, from pretreat workflow to platen use and handling different fabrics. She is especially useful for new teams, or for shops that are changing over to another garment type and need a quick refresher. Zanele keeps the sessions practical and calm, with room for questions, samples and proper hands-on work.
When a shop needs more than remote guidance, DTGrip also arranges onsite support visits in Johannesburg and other main service areas. That can include a full workflow review, sample testing on tricky fabrics, or help with a seasonal reconfiguration before peak orders. The aim is to leave the team more confident and less likely to waste garments, ink or time.
- Operator training
- Onsite support visit
- Sample testing and workflow review
How the team works with customers across South Africa
Clients usually reach DTGrip through the enquiry form on the contact page, and from there the right person in the team takes over. Some jobs need a quick answer, others need a proper review of the shop setup, and some need a few back-and-forth questions before the right platen or hoop is chosen. The team is set up to handle all three.
Because the business supports print shops in Crown Mines, Sandton, Randburg, Midrand, Pretoria East, Centurion, the East Rand and Durban, it is used to different working conditions. Coastal humidity, municipal schedules and load-shedding all affect production planning, so the advice stays grounded in the day-to-day reality of South African garment printing.
Whether the request is for a single setup change or a larger production changeover, the DTGrip team works as one unit. Each person has a clear role, and that makes the support more useful for the customer.