Send Your Enquiry Through the Form
The enquiry form is the quickest way to reach us. Please include your name, business name, suburb, the type of garment printer or setup you are using, and whether you need help with platens, hoops, pretreating or training.
If you can, add the fabric type, the size of the print area, and any issue you are seeing on press. Clear details help us answer with the right advice first time, rather than going back and forth.
- Your name and company
- Town or area
- Machine type and garment type
- What you need help with today
Where We Work From and Where We Deliver
We are based in Crown Mines, Johannesburg and support print shops across Gauteng and beyond. Many orders leave our base for next-day courier delivery, which suits busy production teams that cannot wait long for replacement parts or setup items.
We regularly assist clients in Crown Mines, Sandton, Randburg, Midrand, Pretoria East, Centurion, the East Rand and Durban, with enquiries also coming in from smaller towns and coastal operators dealing with humidity and daily load-shedding.
Best Details to Add for Faster Help
The more practical detail you share, the better we can guide you. If you are asking about a platen or hoop setup, mention the garment sizes you print most often, the heat press size, and whether you run light or dark cotton, poly blends, or stretch fabrics.
- Photos of the current setup
- Any alignment or registration issue
- Current turnaround pressure or production volume
- Whether you need a workshop visit or remote support
Support for New Shops and Busy Production Lines
We work with start-ups, established apparel printers, and teams scaling up for schoolwear, workwear, promotions and custom fashion runs. If you are planning a new shop, expanding capacity, or changing your pretreat workflow, let us know what stage you are at.
That helps us suggest the right installation support, operator training, sample testing, and seasonal reconfiguration. Sometimes a small change in platen size or pretreat handling can improve output and save time on each batch.
Response Times You Can Plan Around
During business hours, most enquiry form submissions are reviewed promptly by our Johannesburg team. If you are in Gauteng, same-day contact is often possible for urgent support requests, depending on workshop load and site access.
For courier orders and technical questions from further afield, we normally reply with the next practical step, whether that is a remote troubleshooting session, a workshop booking, or a quoted courier option.
Who Will Handle Your Request
Your enquiry is seen by the right person for the job, whether it is sales, technical support, workshop work, or training. Our team includes Thabo Mokoena, Ayesha Naidoo, Sipho Dlamini, Lerato Molefe, Johan Smit, and Zanele Khumalo, each focused on a specific part of the service.
- General product and order enquiries
- Installation and setup guidance
- Training bookings and workflow reviews
- Onsite support for print shops in the region